Do I need an appointment?
Save $5 by making an appointment ahead of time, plus doing so ensures a houseplant clinician will be there when you arrive.
Please note that for walk-ins it is possible we may not have the staffing available at that time to fulfill your service on the spot. Drop off is always an option! Leave your plant with us, we'll gather notes and contact info and you can come back later to pick up your plant after treatment. We also have delivery options available.
If you need assistance any of our team members in the retail, clinic, flower bar, or terrarium areas can direct you!
The cost of services and products rendered are in addition to your appointment fee.
including offering instalment plans through ShopPay if needed.
*please note that if the appointment significantly exceeds your scheduled time we may need to service some of your plants as drop-offs if appointments follow or there may be a charge for the additional charge.
What is a houseplant clinician?
A houseplant clinician is like a doctor for houseplants!
Prior to becoming a houseplant clinician our team members are thoroughly trained in-house for at least 6 months in plant and pest identification, diagnostics and treatment of pest/fungal and bacterial infections, root and moisture distress, soil ecology, planter selection, plant species care needs / sensitivities and more!
Needless to say we take our plant knowledge seriously so we can offer you care that is backed by science, practice and compassion at the core of everything we do.
Learn more about our team here!
Can I bring my own pots?
If you have planters you'd like us to use during your appointment feel free to bring them along. Once your plant(s) have been assessed we will do our best to use the materials you've brought to meet the needs of your plants. If your plant will fare better in a planter of a different size or material than the planters you've provided we will discuss other options with you during your appointment.
We also offer a pot drilling service if you have vessels you'd like to use that don't have drainage holes.
Can I bring plants in that weren't purchased at Urban Sprouts?
A resounding yes! While we always appreciate when you purchase plants from us, we're here to help you with every single one of your houseplants! Even if they've been purchased elsewhere, inherited, picked up off the side of the road, or rescued from a big box store we want to help you with their care and long term health goals!
How much is it going to cost?
Our goal is to offer product and service solutions that meet at the intersection of your plant's health/maintenance needs and your ideal care, environment, and aesthetic desires.
A clinic appointment is $15 for a 30 minutes, $20 for walk-in. 60 minute appointments are also available for $30 and $40 respectively.
The cost of services and products rendered are in addition to your appointment fee.
Most of our services are $5 - 25 depending on the size of your plant and complexity of treatment provided.
A service menu with pricing is available further down the page. Or click here.
We are always happy to work with you on solutions that fit your price point including offering instalment plans through ShopPay if needed.
Book a digital appointment here!
(please note that at this time digital appointments require pre-booking)
We offer on the spot pest treatment as well as in-patient services. Leave your plant with us and we'll eradicate your pest problems over the course of a few weeks.
We have special quarantine areas and procedures in the shop for handling and treatment of plants with pest and fungal issues. We also practice routine checks of all plants for sale and residing in the shop - just to be extra safe!
If possible we would appreciate that plants with known pest infestations to be bring in bagged.
Just give us a call at the shop to reschedule
206-789-0710
During your appointment one of our houseplant clinicians will video chat with you and you can use that time and their expertise to:
- Walk through your collection and have them help spot issues or answer general questions you may have
- Get a diagnostic advice on plants with discoloration or damage
- Provide live guided advise as you preform a plant treatment at home, like pest treatment, pruning, or repotting
- Assist you in selecting locations in your space for new plants that are best suited for meeting a plant's light or temperature needs
- Provide a pre or post appointment analysis of your plants' state
- Make plant recommendations for a space in your home/office
- and more!
Book a digital appointment here
Got a question about our plant clinic that wasn't answered here?
Send us an email and we'll get back to you as soon as we're able!
*Please allow 1-3 business days for reply via email.
For faster service give us a call in the shop during our regular business hours or message us on Instagram
206-789-0710
@urbansproutssore