We package all of our plants and products by hand with due diligence, taking into account the specific item/plant, weather, and season. However, due to the inherent risks associated with shipping living things we cannot guarantee that the plants will always arrive in perfect condition. Some plants, especially if they are delicate or susceptible to temperature shock, may even die in transit (although we do everything we can to mitigate the risk of this). Please take this into account when considering purchasing plants online from us or any store. Please see our Refund Policy for more information on plant damage in transit.
We ship anywhere in the continental US lower 48 states. We are not able to ship plants to AK and HI. Please note there are restrictions for plants available to ship to CA due to local legislation.
We ship all packages using First Class or Priority mail through the United States Postal Service. Shipping rates are calculated by USPS based on weight, size and travel distance.
We reserve the right to ship plants in plastic nursery pot or bare root depending on what will be safest for your plant. We may also hold your order for any of the following reasons: to ship at the beginning of the week to avoid plants sitting over the weekend in the mail, to wait for more favorable weather conditions, if the plant was recently watered and would fare better after drying out a bit before shipping, or there was a stocking error but new inventory is on the way.